Shipping

・Article 1 (Application of Terms)

1. This "RURITH Membership Agreement" (hereinafter referred to as "this agreement") is a service operated by Rurith Co., Ltd. and Rurith Co., Ltd. and its affiliates (hereinafter referred to as "Rulith") for its customers. ” (hereinafter referred to as “RURITH”) defines the conditions for the use of various services provided only to members (hereinafter referred to as “the Service”). Those who have agreed to these Terms and have registered as "RURITH Members" (hereinafter referred to as "Members") may use the Service in accordance with these Terms.

2. Members who have agreed to the terms of use of the website designated by RURITH and RURITH in providing this service (hereinafter referred to as "target website") shall use the website in accordance with this agreement and the terms of use of the website. You may use the Service through a website, in which case the terms of use of that website shall also form part of these Terms.

・Article 2 (Changes to Terms)

Rurith may arbitrarily revise all or part of the content of these Terms without prior notice to members.

・Article 3 (Compliance with Terms)

1.Members shall comply with these Terms, RURITH's App Terms of Use, RURITH's Website Terms of Use, and various terms of use of the Service separately determined by Rurith when using the Service.
2. Rurith reserves the right to change the content of the Service without obtaining the prior consent of the Member.

・Article 4 (Member registration)

1. Those who wish to register as a member shall agree to these Terms and apply for membership registration in accordance with the procedures specified by Rurith. In addition, member registration shall be performed only by the person himself/herself, and registration by proxy is not allowed.

2. The membership registration procedure shall be completed when Rurith approves the application in the preceding paragraph. However, in any of the following cases, Rurith may not approve the application for membership registration, or may cancel the approval even after approval. In addition, the applicability of each of the following items shall be determined by Rurith (the relevant judgment shall be at the discretion of Rurith. The same shall apply).

(1) If the applicant declares false facts
(2) When it falls under the prohibited items stipulated in Article 14, Paragraph 1
(3) When it is found that the membership of the Service has been revoked in the past due to violations of these Terms, etc.
(4) When applying for the e-mail address registered by a registered member as a login ID
(5) When applying for an e-mail address that is not in your name as your login ID
(6) When applying for consignment from a third party
(7) Under the age of 16
(8) If you live outside of Japan
(9) For corporations
(10) In addition, when Rurith determines that it is inappropriate as a member

・Article 5 (Target stores, etc.)

This service can only be used at the following stores designated by Rurith.

(1) Stores that participate in RURITH and have signed a contract with RURITH to cooperate with RURITH in providing this service to RURITH members (hereinafter referred to as "target stores")
(2) Target website

・Article 6 (Issuance of member ID, etc.)

Rurith shall issue a membership number for this service (hereinafter referred to as "member ID") to each member. Member ID shall be one for each member and shall not be possessed more than once.
Members may not transfer or lend their member IDs to third parties.

・Article 7 (Handling of member information)

1. Members shall register the following information when using this service.
(1) E-mail address
(2) Name
(3) Date of birth
(4) Telephone number
(5) Zip code
(6) Address
(7) Password
(8) Necessity of e-mail magazines, direct mail, etc.

2. When a member uses this service, Rurith will acquire the information set forth in each item of the preceding paragraph and other personal information entered and provided by the member through the target website at any time.

3. Rurith will use the member's personal information acquired in accordance with the preceding paragraphs only for the following purposes, and will not use it for any other purpose.

(1) To provide members-only services and programs
(2) For guidance and advertising of products, campaigns, measures, etc. (including guidance by e-mail and SNS messages)
(3) For membership authentication and membership management
(4) For granting benefits
(5) For sending samples, products, etc.
(6) For conducting questionnaire surveys
(7) For research, product development, or consideration of measures to improve customer satisfaction
(8) For marketing analysis
(9) To investigate, prevent and respond to fraud (including fraud and unauthorized access using the Service) (including the use of personal authentication services)
(10) For communication of other necessary matters

4. Rurith will jointly use members' personal information as follows.
(1) Scope of joint users Regarding the information on the "product purchase history at the target store" of the business operator who operates the target store where the member presented the member ID, the target who acquired the information from the member at the store The information will be shared not only between the business operating the store and Rurith, but also with other target stores (limited to the target stores where the member has presented the member ID). However, the store name of the Target Store whose information was obtained from the member at the store cannot be viewed from other Target Stores.
Even if the target store ends its participation in RURITH, the member's product purchase history acquired by the target store before that will continue to be available at other target stores (limited to the target store where the member has presented the member ID). Shared use.

(2) Items of personal information to be used jointly ①Member ID
(2) E-mail address (3) Name (4) Date of birth (5) Phone number (6) Postal code (7) Address (8) Product purchase history at online shops within RURITH (9) Service usage history at target stores (10) E-mail advertisements and SNS sent from Rurith to members Message delivery history (11) Other personal information and special care-required personal information

(3) Purpose of use by joint users For (1) to (4) and (10) of the purposes of use described in Article 7, Paragraph 3 of this Agreement

(4) Person responsible for management of jointly used personal information Rurith Co., Ltd.

(5)Person responsible for handling personal information of joint users

(6) Acquisition method of personal information Method of accessing personal information through information equipment designated by Rurith


5. Rurith will provide members' personal information to Rurith Co., Ltd. and its affiliates as described below.
Click here for specific countries/regions where the service is provided. In addition, when providing personal information to overseas subsidiaries and affiliates, based on the provisions of the Personal Information Protection Law, we will only provide it to businesses that have established a system that meets standards, such as concluding contracts with appropriate content. I will.

(1) Items of personal information to be provided ①Member ID
② Email address ③ Name ④ Date of birth ⑤ Phone number ⑥ Postal code ⑦ Address ⑧ Product purchase history at the target store ⑨ Counseling history at the target store ⑩ Product purchase history at the online shop in RURITH ⑪ Online counseling history at RURITH and Skin measurement history and recommended product information based on these ⑫ Usage history of this service at the target store ⑬ Delivery history of e-mail advertisements and SNS messages sent from Rurith to members ⑭ Other personal information and personal information requiring special care

(2)Purpose of provision 1) To provide member-only services 2) To inform about products, campaigns, and measures including guidance)
(3) For member authentication and member management (4) For giving benefits (5) For sending samples and products (6) For conducting questionnaire surveys (7) For product development or considering measures to improve customer satisfaction (8) For marketing analysis (9) For other necessary matters for contact

(3) Method of provision By data linkage

(4)Person responsible for handling personal information of recipient

6. For the purpose of use specified in Item 9 of Paragraph 3 (Investigation, prevention and response to fraudulent acts (including fraud and unauthorized access using this service) (including use of personal authentication services)) , the member's personal information may be provided to a third party such as the issuer of the credit card used by the member. In addition, if the issuer of the credit card used by the member is located overseas, personal information may be transferred to the country or region where the issuer of the credit card is located. Whether or not overseas transfer is possible, and if so, the destination country/region depends on the credit card issuer. Please contact your credit card issuer for information on whether or not personal information is transferred overseas, information on destination countries and regions, and measures taken by the credit card issuer to protect personal information. please.

7. Requests for notification of the purpose of use of personal information, etc., disclosure, correction, addition or deletion of personal information, suspension of use, erasure, or refusal of provision to third parties, unless there is a special reason. We will respond appropriately.

8. For inquiries and requests regarding personal information, please contact the following. Inquiries will be recorded in order to improve the response service.

[Contact]
〒111-0041
4-3-7-204 Motoasakusa, Taito-ku, Tokyo
Rurith customer service
03-6555-3741/10:00～17:00
(Monday to Friday, excluding holidays, year-end and New Year holidays, and summer holidays)
Contact email address: info@rurith.com

9. Rurith protects personal information by appointing the manager of the department in charge of information security at Rurith Co., Ltd. as a personal information protection manager.

10.In addition to the provisions above, Rurith will properly handle personal information in accordance with the " Handling of Personal Information ".

・Article 8 (Prohibition of Transfer of Rights)

Members shall not perform acts such as assigning, lending, or providing as collateral all or part of their status, rights, or obligations to use the Service to a third party.

・Article 9 (Change of registered content)

1. If there is a change in the registered personal information such as e-mail address, address, name, etc., the member shall promptly change the registered contents by himself/herself in accordance with the procedures established by Rurith on the target website. In addition, you cannot change the registered contents at the target store.

2.Even if changes to registered personal information have been registered, transactions that have already been processed prior to the registration of changes shall be made based on the information prior to the registration of changes.

3.Even if the member receives postal items, e-mails, goods, cash, etc. received from Rurith, etc. late or is unable to receive them due to the member's failure to register the changes in the preceding paragraph, It shall be deemed to have been received when it should normally be received.

4. Rurith shall not be held responsible for any damages caused by the member's failure to make the change registration described in paragraph 1.

・Article 10 (login ID and password)

1. Members are responsible for managing and using their login IDs (email addresses) and passwords, and Rurith will not be held responsible for errors in use or unauthorized use by third parties. .

2.Members shall not transfer, lend, or disclose their login IDs and passwords to third parties.

3.Members shall immediately contact Rurith if they discover that their login ID and password have been used by a third party.

4. If the combination of the entered login ID and password does not match, or if the identity cannot be verified, the member will not be able to use this service.

・Article 11 (Withdrawal)

1. If a member wishes to withdraw from membership for any reason, he or she may withdraw from membership in accordance with the procedure specified by Rurith on the applicable website. In addition, if a member falls under any of the prohibited items stipulated in Article 12, Paragraph 1, Rurith may, at its discretion, withdraw the member without notifying the member.

2.Members shall acknowledge in advance that they will not be able to use this service after completing the withdrawal procedure, and that they will lose all rights related to this service. I will withdraw after confirmation. Rulis will not be held responsible for any damages or disadvantages caused by withdrawal.

・Article 12 (Prohibitions)

1. Rurith prohibits Members from engaging in any of the following acts when using the Service. In addition, determination of the applicability of each of the following items shall be made at the discretion of Rurith.
(1) Acts of registering using a false name, date of birth, e-mail address, address, telephone number, etc. that are not owned by the User, or changing the registered details;
(2) Acts of disclosing or illegally using e-mail addresses and passwords;
(3) Acts of posting personally identifiable information such as the address, telephone number, e-mail address, etc. of oneself or a third party to a place open to all users within the Service;
(4) Acts that slander, slander, or defame other users, third parties, or Rurith (including Rurith employees), or acts that are likely to do so
(5) Acts that infringe or may infringe the property rights or privacy of other users, third parties or Rurith (including Rurith employees)
(6) Acts that infringe intellectual property rights (copyrights, design rights, patent rights, utility model rights, trademark rights) and portrait rights of other users, third parties or Rurith (including Rurith employees); or acts that may infringe
(7) Sending or writing harmful computer programs, etc.
(8) Spam messages (acts of one or more users posting the same or similar sentences or sending them as messages in areas where posting is possible within this service) and spam words (one or more users However, the act of listing multiple words and phrases that are unrelated or weakly related to the place where posting is possible in this service, or posting extremely long sentences or a large number of words and phrases) or spam URLs (one or more An act of posting or sending the same URL to a place within the Service where posting is allowed, or sending a message, or any other act that Rurith deems to be spam.
(9) Acts contrary to public order and morals, criminal acts, or acts that are likely to do so
(10) Acts of repeating orders and cancellations beyond the scope of what ordinary consumers normally do, and acts of refusing to receive after placing an order
(11) Acts that violate the rules of the domestic or foreign network when communicating via other domestic or foreign networks.
(12) Acts that impose an excessive load on the Rurith server, or acts that impede the network system of the Service;
(13) Acts of using this service for the purpose of reselling or reselling products or for commercial purposes, or acts for the preparation thereof. The act of placing a large order that exceeds the range of orders normally placed by general consumers
(14) Election campaigns, similar acts, and other political and religious acts
(15)Acts of transferring, buying, selling, lending, pledging or redeeming points, etc. granted to members by Rurith based on this service to other members or third parties, or sharing them with third parties
(16) Acts of using this service for commercial purposes, such as exchanging the points, etc. that Rurith grants to members based on this service for services, benefits, etc., or buying and selling these at online auctions, etc. after being granted; Or act for the purpose of its preparation
(17) Acts that violate these Terms or otherwise interfere with the operation of the Service
(18) Acts that violate RURITH's website terms of use and other terms of use for this service separately determined by RURITH
(19) Acts that violate or may violate applicable laws and regulations
(20) Other acts that Rurith reasonably deems inappropriate.

2. If Rurith determines that the Member's use of the Service falls under any of the items in the preceding paragraph, Rurith may restrict or refuse the Member's use of the Service, or cancel the contract. In this case, Rurith shall not be held responsible for any disadvantage or damage suffered by the member.

・Article 13 (Deletion of member-provided information)

If information, text, drawings, etc. provided by a member (hereinafter collectively referred to as "Information, etc.") falls under any of the prohibited matters set forth in Article 14, Paragraph 1, Rurith shall Information, etc. may be deleted without notifying the member at its discretion, and in this case, Rurith shall not be obligated to disclose the reason for deletion. Members shall bear all legal liability arising therefrom, and Rurith shall not be held liable.

・Article 14 (Copyrights and Other Intellectual Property Rights)

1. All rights related to the content posted on the target website belong to Rurith or are used by Rurith based on license or other legitimate title. Rurith reserves the right not to allow members to use all of the contents posted on the target website, etc., or Rurith' responses to inquiries from members, for purposes other than their own personal use, or to re-distribute them to the public, regardless of whether they are inside or outside the network. or use or reproduce without permission.

2. All trademarks and service marks appearing on the target website, etc. are owned by Rurith Co., Ltd. or its subsidiaries or affiliated companies, or are used based on licenses or other legitimate rights. is prohibited from being used without permission. In the event that copyright (including the rights stipulated in Articles 27 and 28 of the Copyright Act) or other intellectual property rights arises from the information, etc. provided by the member, the member shall transfer the right to the information, etc. to Rurith free of charge. and shall not exercise rights such as moral rights of the author.

・Article 15 (Compensation for damages)

1.Members shall be responsible for the use of this service and its results, and if they cause damage to other users or third parties due to reasons attributable to themselves in connection with the use of this service, they shall bear their own responsibility and expenses. shall resolve this.

2. If a member causes damage to Rurith due to reasons attributable to the member in connection with the use of this service, the member shall compensate Rurith for the damage.

・Article 16 (Disclaimer)

1. Rurith shall not be liable for any damages arising from the use of this service or the use of information, etc. provided by this service, and shall not be obligated to compensate for any damages.

2. Rurith does not assume any responsibility for damages caused by the use of websites managed and operated by third parties that establish links from the target website, and does not have any obligation to compensate for any damages. will do.

3. Rurith shall not be held responsible for any system interruption, delay, discontinuation, data loss, data falsification or damage caused by unauthorized access to data due to communication line or computer failure, or any other damage caused to members in connection with this service. shall not be held liable.

4. Rurith shall not be held responsible for any dispute arising between members, between a member and a provider of information, etc. in this service, or between a member and a third party due to the use of this service.

5. Rurith shall not be held responsible for the termination of this service.

6. When Rurith deems that the member himself/herself has used this service by confirming that the combination of the login ID (e-mail address) and password used for this service matches according to the prescribed method. , even if they are used by a third party other than the member due to theft, unauthorized use, or other circumstances, Rurith will not be held responsible for any damage caused by this.

7. Rurith shall not be held responsible for any damage caused by not registering the change in the member's registered information.

8. The provisions of this Article shall not apply in the event of intentional or gross negligence on the part of Rurith. However, even if Rurith is liable under this paragraph, Rurith shall not be liable for damages to Members that exceed the amount of consideration paid by Members to Rurith in the past 12 months. , nor shall we be liable for any incidental, indirect, special, future, or lost profits.

・Article 17 (Maintenance of this service)

In order to keep the Service in good condition, Rurith may suspend all or part of the Service without prior notice to Members in the following cases: . Furthermore, Rurith shall not be held responsible for any damages or disadvantages incurred by members due to such suspension of services.

(1) Regular maintenance and emergency maintenance of the system
(2) When the operation of the system becomes difficult due to fire, power failure, sabotage by a third party, etc.
(3) In addition, when Rurith determines that it is unavoidable to stop the system.

・Article 18 (Termination of this service)

1. Members agree in advance that Rurith may terminate or suspend all or part of this service without prior notice to members.

2. Rurith shall not be held responsible for any disadvantage or damage caused to the member due to the termination or suspension of the preceding paragraph.

・Article 19 (Acquisition, use and provision of personal information)

1. Rurith will collect attribute information (age, gender, area of ​​residence, etc.) that does not fall under personal information by itself from users of the target website and target application (hereinafter referred to as "users"), Personal related information such as log information related to Internet usage (IP address, MAC address, SSID, Cookie, terminal identifiers such as RDID, web beacons, etc.) and the purpose of use of personal information specified in Article 7, Paragraph 4 We will use this for the same purpose as and the following purposes. In addition, when using the acquired personal-related information, it may be used by comparing it with the personal data held by Rurith.
(1) To temporarily store information necessary for more convenient browsing of the target website when there is an application that spans multiple pages of the target website
(2) To provide customized services for each user by referring to the saved registration information when the user is logged in to the authentication service
(3) For the purpose of collecting statistics on the usage of this service by users and analyzing user access trends by Rouris or a company to which Rouris entrusts research and analysis work
(4) For the purpose of providing the most appropriate advertisements based on the user's usage status
(5)For the purpose of maintaining security, prompting the user to re-enter the password (re-authentication) after a certain period of time has elapsed since use.

2. Rurith Co., Ltd. and its affiliates, as well as DMP operators, other advertising companies, research and analysis companies, media operators, database management companies, etc. , for the same purpose as the purpose of use of personal information stipulated in Article 7, Paragraph 4, and for the purposes stipulated in each item of Paragraph 1. In addition, when using the provided personal information, it may be used by comparing it with the personal data held by Rurith.

3. Rurith Co., Ltd. and its affiliates, DMP operators and other advertising companies, research and analysis companies, media operators, database management companies, etc. We will provide relevant information.

・Article 20 (Governing Law and Court of Jurisdiction)

The target website and the interpretation and application of these Terms shall be governed by the laws of Japan. In addition, unless otherwise specified, the Tokyo District Court shall be the exclusive agreed jurisdictional court of first instance for all disputes relating to the Target Website and the Service.

June 6, 2023 version

・About shipping products

We do not ship on Saturdays, Sundays, holidays, the year-end and New Year holidays, or our store holidays.
We will ship the product within 4 business days (excluding weekends and holidays) after confirming your order.
*If there are many orders and inquiries, shipping may be delayed by 1-2 days.
*You cannot specify the delivery company. Please note.

·about shipping cost

Shipping is free.

・About receipt

Please receive the item within 7 days of delivery. If the product is returned to our store due to a long absence or refusal to receive the product, the order may be canceled and the return shipping fee may be charged.
In addition, we may refuse your next order. Please note.

Due to the characteristics of the product, we do not accept returns or exchanges due to customer preferences, except for defective products or incorrect products.
Please check carefully before placing an order.
We pay close attention to product management, but in the unlikely event that the product is defective or incorrect, please contact us by phone or email [within 7 days] including the date of product arrival. We will promptly notify you of the return or exchange.

We regret to inform you that we do not accept returns for the following products.
・Products that have been opened by the customer ・Products that have been damaged, damaged, or soiled by the customer ・If the customer does not contact us within 7 days after the product arrives ・Products marked as non-returnable, sales If you return the product without contacting us in advance

*Once we have checked the returned product, we will contact you regarding a refund or exchange.
Please note that if the above return conditions are not met, we may refuse the return or exchange.

■ Return address 〒111-0041
4-3-7-204 Motoasakusa, Taito-ku, Tokyo
Rurith Customer Center Co., Ltd.

The refund timing differs depending on the payment method as follows.
■Credit/Amazon Pay Refund - We will cancel the charge to the credit card company. Depending on the timing, the payment will be deducted once, but the credit card company will either refund it the next month or deduct it from the usage charges for the following month.
■ Deferred payment/cash on delivery－As soon as we can confirm the returned product, we will refund you by bank transfer.

<Inquiries>
Phone: 03-6555-3741 (Weekdays 10:00-17:00)
Email: info@rurith.com

·Payment method

Credit card, Internet banking (Pay-easy), convenience store, bank transfer (ATMs and counters only), cash on delivery, d payment (docomo), au simple payment, Amazon Pay, LINE Pay, Merpay, PayPay, aupay, Alipay, Wehatpay

*If you specify a delivery date, you cannot use Internet banking (Page), convenience stores, or bank transfer <ATMs and counters only>.

・Expenses other than product price

- Cash-on-delivery fee: 330 yen will be charged as a cash-on-delivery fee.
- Bank transfer: The transfer fee determined by the transfer financial institution will be borne by the customer.
- consumption tax

・What are reserved products?

Pre-order items will be shipped sequentially after the release date, so it will take time to deliver.
Please check the "scheduled shipping date" on the product page before ordering.
*The scheduled shipping date may change. Thank you for your understanding.

・Regarding simultaneous orders

Regular items and reserved items cannot be ordered (paid for) at the same time, so they must be paid separately.

Pre-order items must be ordered individually.
You cannot order multiple items at once, even if they are pre-order items that are released on the same day.
Shipping and settlement fees will be charged for each order.

・About payment methods Please check the checkout screen for the availability of various payment methods.
About changing the number of ordered products and changing products

Due to the system, it is not possible to change the number of products or change the product.
Please be careful when ordering.


・ Flow from order to delivery of reserved products

The flow until delivery is as follows.
1) We will send you an email with the delivery slip number when the shipment is completed.

Introduction

Scope of application of personal information handling

Purpose of use of personal information

Safety management of personal information

Deposit of personal information

Disclosure of Personal Information to Third Parties

Cookies

Other items to confirm regarding privacy on the Internet

Change and notification of handling of personal information

Personal Information Manager and Disclosure/Correction/Deletion

Inquiries regarding personal information protection policy